29 November 2009

'Tis the Season: Part 2

I survived Black Friday and Saturday and lived to tell about it (more or less because I came in at 2pm and closed - the major shopping rushes were finished by then).  I actually had a lot of really nice customers - a blessing for a change - but there were a few amusing incidents:
  • a customer asked if we sell scarves....we do sell book-themed umbrellas but no scarves (we did have some Harry Potter-themed ties when the seventh book came out 2 1/2 years ago)
  • a customer complained because we didn't have Sarah Palin's book displayed prominently (it's #1 on the bestseller list for non-fiction, do we need to wrap it in fairy-lights or something?)
  • later, another customer complained because we were actually selling the Sarah Palin book and we shouldn't sell crap (hey dude, I only find the books and take the money, I don't particularly care about anyone's politics, if you don't like it, don't buy it; I know I won't buy it and, by-the-way, we sell a lot of "crap" in varying degrees of taste, just fyi)
  • a tweener walked all the way around the Twilight Saga display (aka "the shrine"), picked up a few items, looked at them, and then came over to me to ask where Eclipse was....she had actually picked up the book and looked at it before coming to ask me for it (I fear for the future of our country)
  • helped a very nice grandma find books for all her grandkids; she was doing pretty good until she couldn't remember how old the last one was (I got her to narrow it down to "middle school girl" who "seems to read pretty good" - I suggested The Westing Game and Redwall with gift receipts just in case)
And, once again, we have some students among the contributors:
  • at least two students/cafe-table-hogs-with-laptops complained about the lack of outlets (gee, this store was built before Wi-Fi networks were even a thought...if you'd like to contribute to the Capital Improvements fund for the store - aka BUY SOMETHING YOU LITTLE BRAT - we might be able to upgrade the wiring sometime in the next 15 years)
  • an undergrad needed a copy of The Pilgrim Hawk so she could finish her homework (we don't have a copy onhand because her professor ordered all the course books through the local indie bookstore, which is closed by 9pm on Saturday nights); when I informed her that we would need to order it, she bugged out her eyes and asked (incredulously) "But how will I get my homework done?" - I suggested she hit the library as soon as it opened on Sunday, but she didn't quite like that answer (this falls back under the categories of either a) I am not even remotely responsible for your homework or b) maybe you should get your act together before you fail out of school)

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